基于CAF的政府公共体育服务标准运行管理研究

    Research on the Operation Management of Government Public Sports Service Standard Based on CAF

    • 摘要: 我国政府公共体育服务标准运行管理建设是一项整体性、系统性的工程, “以绩效评估和监督反馈为保障的管理运行体系”是对“十三五”时期公共体育服务建设的重要诉求。我国政府创新管理可以借鉴欧洲CAF框架作为公共体育服务标准运行管理的理论和技术支撑;政府公共体育服务标准运行管理具有政府本质下的组织结构框架、社会性职能下的政府转型以及法制依据下的战略规划的管理特征, 具有制度、理论与技术以及资源投入上的保障;政府公共体育服务标准运行管理框架的构建需遵循以公众为中心、兼顾过程管理与结果导向, 并注重通用性与可持续性的原则;维度包含了领导力、战略规划、人力资源、伙伴关系与资源、流程管理5大管理要素和公众导向、人力资源、社会责任、关键绩效4大结果要素;推行实施需要对内完善运行机制, 对外协调好利益相关者关系, 难点在于把握评估制度的客观性。

       

      Abstract: The construction of China's government public sports service standard operation management is a comprehensive, systematic project, “performance evaluation and surveillance feedback for the management of the operating system” is the important demands for the construction of public sports services in the period of “Thirteen-Five”.Research suggests that government innovation management can use European CAF framework for reference as the theory and technical support;the operation management of government public sports service standard has management features, such as the organizational structure framework under the nature of politics, the transformation of government under social function, and the strategic planning under the legal basis, the guarantees of the system, the theory and the technology, and the resources input;the operation management of government public sports service standard should follow the principle of public-centered, taking into account the process management and result orientation, and pay attention to the principle of universality and sustainability;the operation management framework of government public sports service standard includes leadership, strategic planning, human resources, partnership and resources, process management as five management elements, and public orientation, human resources, social responsibility and key performance as four result elements.The implementation of the operation management framework needs to improve the internal operation mechanism, coordinate the external stakeholder relations, the difficulty lies in the objective assessment system.

       

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